MAYBANK has reassured its customers that its systems remain secure following claims that its Maybank2u database has been offered for sale on a dark web forum.

“With respect to the alleed claim, Maybank would like to reassure our customers that our systems remain secure, and all Maybank customers’ information is fully protected,” the bank said in a statement on social media.

The bank said it takes security concerns seriously and continues to ensure data protection at all times.

It said Maybank2U transactions continue to be protected with fraud countermeasures, including Secure2U authentication and a cooling-off period for high-risk transactions.

“We would like to remind our customers to always remain vigilant and protect their information. Please keep your user ID, password, and personal details safe, and be cautious of malware, WhatsApp messages, phishing sites, and phone calls requesting your credentials,” it said.

A dark web monitoring website reported yesterday that a user had offered the Maybank2u database, containing details such as names, passwords, and MyKad numbers, for sale at USUS$18,000 (RM 84,000). However, it appears that the post was longer up  on the forum. – July 24, 2024.