MALAYAN Banking Bhd (Maybank) has introduced a “kill switch” for customers to deactivate their Maybank2u web and the MAE app access should they notice transactional discrepancies or believe that they have been scammed.

In a statement today, Maybank said the kill function is part of its efforts to combat online scams.

“The kill switch can be activated via the Maybank2u web or MAE app and once enabled, customers will be automatically logged out of all active online sessions on the MAE app as well as the Maybank2u app and web.

“For security reasons, during the deactivation period, customers will not be able to log into Maybank2u and reactivation can only be done after verification via the branch or the Maybank Group Customer Care,” it said.

This will prevent scammers or any unauthorised parties from accessing M2U or the MAE app causing a further outflow of funds, Maybank said.

Maybank said customers are still able to withdraw cash from the ATM after enabling the kill switch and make purchases with their Maybank debit or credit card.

However, cardless and contactless cash withdrawals will not be available. – Bernama, January 30, 2023.