Wake-up call for SMEs to digitalise post-pandemic

Small and Medium Enterprises Association chairman William Ng says Malaysian SMEs are being left behind – even by their regional competitors – because they are still dependent on cheap labour and will not embrace technological change. – Samenta pic, June 27, 2021.

TURNING to automation, improving productivity and swiftly recovering lost ground to regional peers must be the main target of small and medium enterprises (SMEs) in the aftermath of surviving the Covid-19 pandemic, said the Small and Medium Enterprises Association (Samenta) today.

According to Samenta chairman William Ng, SMEs have been crippled by the pandemic, with many enterprises throwing in the towel after suffering from the lockdowns.

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