Ignore low-cost carriers at your own peril, Fernandes tells aviation agencies

AirAsia Group CEO Tony Fernandes says while he has no issue with MAHB making money, it should give low-cost airlines what they want as they make up 60% of its customer base. – EPA pic, September 15, 2019.

MALAYSIA Airports Holdings Bhd (MAHB) and the Malaysian Aviation Commission (Mavcom) cannot just bury their heads in the sand and refuse to acknowledge the rise of low-cost carriers (LCC), Tony Fernandes told The Edge.

In an exclusive with the business weekly, the AirAsia Group CEO said low-cost travel was growing rapidly at a rate of more than 50%.

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  • Someone should tell Tony to heed his own advise - "Ignore your customers' complaints at your own peril."

    Cos that probably what Air Asia does; just peruse the humongous amount of complaints they place on AA's Facebook.

    Does Tony ever read these?

    Posted 4 years ago by Rock Hensem