More than 2,000 coffee shops shut down… smoking ban blamed


Nabihah Hamid

Coffee shop operators say one in five of their member restaurants has closed down since the smoking ban was implemented on January 1. – The Malaysian Insight file pic, July 19, 2019.

ONE in five coffee shops – or more than 2,000 – has rolled down its shutters in the last six months as a result of the ban on smoking in eateries, said operators.

They said six months since the ban was imposed, their business has nosedived as smokers shied away.

This figure could even be higher as the shutdown listed here are only of eateries registered with the Malaysia-Singapore Coffeeshop Owners’ Association.

Association president Ho Su Mong said coffee shops are the hardest hit among eateries because a majority of their customers are smokers.

“We are the victims of the ban. We are the ones facing problems,” he told The Malaysian Insight.

“Some operators claimed their business had dipped by as much as 30%.”

The association is among at least three food and beverage associations that had objected to the ban which came into force on January 1.

Under the regulation, eating places are gazetted as non-smoking zones in accordance with Rule 11 of the Tobacco Rule Control Regulations 2004.

Smokers are only allowed to smoke in areas of not less than 3m from the end of the dining area, including in the open.

Cosans Coffee operator John Ee Hong says his monthly revenue dipped from RM50,000 at the end of last year to RM15,000 in June. – The Malaysian Insight pic, July 19, 2019.

To give smokers and business operators more time to get used to the regulation, the Health Ministry has now pushed taking of legal action against those who violated the regulation from July 1 this year to January 1 next year.

John Ee Hong who operates Cosans Coffee, a chain outlet, is among the entrepreneurs forced to shutter up due to poor business. He said he is closing shop later this month.

Early this month, John took out an advertisement to sell his Subang Jaya coffee shop.

He said in December last year – before the smoking ban came into force – his shop was raking in around RM50,000 per month.

After the ban, he said revenue steadily declined until it was only RM15,000 in June.

“This is my last month in business. I am selling this shop.

“There are some interested buyers,” he said when met at his Subang Jaya coffee shop recently.

Cosans Coffee opened in 2013 with its first outlet in Subang Jaya before opening other outlets in the Klang Valley.

John said he invested RM300,000 into the business but the downturn gave him no option but to call it quits, cut his losses and lay off his 10 workers.

“By right, business should be better than last year.”

He blamed the sudden enforcement of the ban for his predicament.

“I really love this new (Pakatan Harapan) government which I voted for but for the government to implement such a policy, it should think of its implications on the community, especially the business community.

“They need to give us notice of at least a few years before implementing such a policy. It will give us time to deal with the new policy.

“Three months’ notice, as what happened, was too short,” he said.

This is the last month of business for Cosans Coffee Subang Jaya. – The Malaysian Insight pic, July 19, 2019.

However, The Malaysian Insight’s survey found that Cosans Coffee had closed some of its outlets – in Bangsar and Kota Damansara – even before the ban on January 1.

Meanwhile, the Barista Guild Asia coffee training school (BGA) said not all coffee shops were affected by the smoking ban.

“In BGA’s view, the smoking ban does not directly impact on a cafe.

“Competition from bubble tea stores could be one of the reasons why there is a decline in coffee shops,” said BGA general manager and head trainer Afiq Ammar Khan.

Malaysia-Singapore Coffeeshop Owners’ Association president Ho, however, disagreed.

“That’s not the reason,” he said.

Ho said the bubble milk tea business is more about trend and which only lasts in the short term.

“This coffee shop is a long-running business,” he said.

Pearl milk tea is a Taiwanese creation of balls of sweet potato and jelly flour and is taking over the world.

Afiq, who provides training to cafe owners, said most cafes BGA supervised, particularly in shopping malls, do not face any drop in business because of the ban.

“Cafes and coffee shops are still being opened every month in the city and outside.” – July 19, 2019.


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Comments


  • Bullshit and nonsense from these operators

    Posted 5 years ago by SY L · Reply

  • Pure nonsense....

    Posted 5 years ago by Francis Chang · Reply

  • Perhaps the government considered the time, money and resources spent treating both smokers and passive smokers when this ban was imposed.

    Posted 5 years ago by V W · Reply

  • These coffee shop operators are just bullsh*ting! In my housing area there are way too many coffee shops. All of them are selling similar low quality food. It's just a matter of time many coffee shops will have to close down due to poor business. There just aren't enough customers to support so many of them.
    Only those selling decent quality food will survive. Blame your poor business skill rather than smoking ban!
    Majority of the public support the ban. I will never go into the coffee shop if I see the customers customers smoking in the shop.

    Posted 5 years ago by Chee yee ng · Reply

    • You just stay home and eat your toast ok :)

      Posted 5 years ago by K Pop · Reply

  • A bowl of noodles here cost rm4 while a cup of coffee cost nearly rm2
    Might as well tapao better

    Posted 5 years ago by S L · Reply

  • Bullshit from cosan. They are facing a situation of too many coffee shops chasing the limited number of customers. If they do not upgrade their food and drinks, Good luck to them. Support smoking ban and make sure it is enforced to the letter.

    Posted 5 years ago by Robert Phang · Reply

  • Cosan coffee is mediocre. Other outlets already closed before the ban was announced. Please la.

    Posted 5 years ago by Gerald Lau · Reply

  • The smoking ban has little to no effect. I still see ppl smoking in mamak stalls and coffee shops.

    Posted 5 years ago by Justin Then · Reply

  • Can ppl smoke in Cosans Coffee as it is aircond ventilated? Don't blame on the policy..and c u see how bubble tea owners did their biz even with the implementation of non smoking policy. The consumers behavior are changing without Cosans Coffee realising it jus like Nokia phone maker story.

    Posted 5 years ago by Chong Choong Kian · Reply