THE issue of dropped calls or sudden disconnections in mobile phone calls has caught the attention of the Malaysian Communications and Multimedia Commission (MCMC), which conducted a Cellular Service Quality Test (Voice Calls) today. 

The test aimed to assess network coverage provided by telecommunications service providers in Malaysia, hence addressing complaints by several parties of late. 

During the test, Communications Minister Fahmi Fadzil and his deputy Teo Nie Ching were taken on a bus ride from the Parliament building to the Communications Ministry in Putrajaya to assess the quality of mobile phone calls. 

In his brief speech before the ride, Fahmi said the test would be conducted by trained MCMC officers using the special Nemo Walker Air testing equipment. 

He said two sets of Nemo Walker Air testing equipment would be used for two types of tests: repetitive calls and continuous calls.  

Also joining Fahmi during the one-hour bus ride were MCMC chairman Mohamad Salim Fateh Din and the senior management of telecommunications companies such as CelcomDigi, Maxis, U Mobile, Unifi Mobile (TM Tech), and Yes (YTL Communication). 

Approximately 30 media practitioners were taken on a separate bus ride during the test while being briefed by an MCMC officer. 

The result of the test will be analysed and announced by Fahmi at a press conference later today. – Bernama, January 9, 2024.