ALL district police chiefs must strive to improve the quality of service rendered by simplifying processes and reducing bureaucracy, Inspector-General of Police Acryl Sani Abdullah Sani said.

He also advised them to avoid negative behaviour but instead instil good values and give priority to the needs of stakeholders, whether they are members of the public or fellow police personnel.

“The most difficult challenge at the moment is to restore the public’s confidence in the Royal Malaysia Police (PDRM), which is increasingly plagued by an image crisis.

“Elements of speed, accuracy and transparency in the police service, especially in the investigation of cases, are what the community demands at this time,” he said during the Bukit Aman’s monthly assembly today.

Acryl’s call was believed to be in response to yesterday’s media report about the arrest of a district police chief in Pahang by the Malaysian Anti-Corruption Commission for allegedly receiving bribes of over RM1 million between 2017 and 2022 as an inducement to not act against entertainment centres.

He said that apart from informing individuals who filed a police report about the status of their case, the police need to enhance their investigation process.

“If the investigating officer fails to report the case’s development, the complainant will file a complaint with civil society organisations, influential politicians, the media, or share it on social media to express their dissatisfaction.

“It will indirectly create a negative perception of the capabilities and authority of PDRM among the community, thus tarnishing the image of the force,” he said. – Bernama, June 7, 2023.