THERE were weaknesses in the payment process of Malaysian Driving Licence (LLM) card printing services, which resulted in the loss of public money amounting to RM14.38 million.

According to the Auditor-General’s Report 2021 Series 2, this occurred due to inadequate supervision of the regulations and agreements by the Road Transport Department (RTD).

“Some 1.83 million LLM cards worth RM14.23 million were unused and penalties totalling RM149,178 for the violations of Service Level Agreement were not imposed,” said the report, which was released today.

To overcome the weaknesses raised, the auditor-general has proposed that RTD ensure the usage of the cards is monitored frequently to allow efficient use and avoid unnecessary wastage.

“RTD should ensure the contractor complies with the agreement and in the event of non-compliance, penalties are imposed immediately,” said the report.

The auditor-general also suggested that RTD ensure a better monitoring strategy to facilitate immediate and effective response when the problem arises. – Bernama, February 16, 2023.