Calls to TNB hotline should be free, rep says

Noel Achariam

Bukit Gasing assemblyman Rajiv Rishyakaran says it is Tenaga Nasional Bhd's civic duty to absorb the cost of consumers' calls to its hotline. – AFP pic, April 10, 2022.

TENAGA Nasional Bhd’s (TNB) customer service line for people to channel their complaints should be made free, Bukit Gasing assemblyman Rajiv Rishyakaran said. 

The DAP lawmaker said that currently, telecommunication service providers are charging those who call the TNB 15454 careline a fee. The costs for the calls vary between telcos. 

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