Prasarana CEO suspended over mounting complaints

Diyana Ibrahim Lee Chi Leong

Prasarana Malaysia Bhd CEO Mohamed Hazlan Mohamed Hussin’s mandate was to set a new direction for the entity with a view to enhancing its level of service in the public transport sector. – The Malaysian Insight file pic, January 7, 2020.

MALAYSIA’S main public transport operator has suspended its chief executive officer over rising complaints about its services, several sources told The Malaysian Insight.

The Prasarana Malaysia Bhd board suspended Mohamed Hazlan Mohamed Hussin on Christmas Eve, mainly for public dissatisfaction over its light rail transit (LRT) services, the sources said.

The complaints are largely over the poor quality of the LRT system that had not been resolved.

Commuters are also angry over the slow dissemination of information on breakdowns.

Transport Minister Anthony Loke confirmed the suspension to The Malaysian Insight and said it was a board decision.

Prasarana owns and operates Malaysia’s two LRT networks (Kelana Jaya line and Ampang-Sri Petaling line), KL Monorail, Sunway-BRT and bus services in Kuala Lumpur, Penang, Kuantan and Kamunting, and is the operator of the mass rapid transit (MRT) service in the Klang Valley.

A source said a panel comprising of board members have been formed to look into the complaints and pending the outcome, Hazlan will remain suspended.

“The committee is looking at the complaints and hopes to give its findings to the board soon,” said the source.

Hazlan’s duties are currently being assumed by chief operating officer Nizam Alias, who was appointed on September 7 last year.

Prasarana is expected to call a media conference this week.

Hazlan was appointed to the post in September 2018, replacing Masnizam Hisham.

The Finance Ministry said then the engineering graduate from the Imperial College of Science and Technology in London had wide experience in public transport systems, oil and gas, postal and highway operations.

Hazlan’s mandate was to set a new direction for Prasarana with a view to enhancing its level of service in the public transport sector.

He was also to oversee the restructuring of Prasarana together with the MoF and Ministry of Transport to ensure that the entity operates on a sustainable financial model. – January 7, 2020.

Sign up or sign in here to comment.


  • Good that he is suspended.The Kelana Jaya line is always packed like sardine for years and until today we are still waiting for additional trains to be added on. The trains are also old and dirty.

    Posted 4 years ago by Elyse Gim · Reply

  • 3 out of 4 ticketing machine malfunction? U put a form 5 China man company will make sure such outright inefficiency dies not happen. How can u allow your revenue collecting machine malfunction? He's a nut useless engineer/CEO. Maintenance work and management by Malaysia govt it govt linked companies have never been efficient. Destined to fail if contiNue with these big fat pay useless CEO!

    Posted 4 years ago by James Wong · Reply

  • Going on for Next Promotion!

    Posted 4 years ago by Swaminaidu Venkatasamy · Reply