Gobind Singh has changed the rules so that Malaysians will have access to world-class internet infrastructure at affordable prices. – The Malaysian Insight file pic, October 23, 2018.
THE Communications and Multimedia Consumer Forum of Malaysia (CFM) urged internet service subscribers to put themselves in the loop in regard to the new terms and conditions determining the fixed broadband price.
The Malaysian Communications and Multimedia Commission (MCMC) had recently announced that broadband pricing has been lowered by up to 56%.
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But there are contract extensions. That is one of the conditions. Contract extensions, in the case or TM, is two (2) years. If there are any changes to the package or if the customer decides to change the service provider, TM will charge a flat penalty of RM500, which is not prorated to the remaining months
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