AIRASIA has responded to an inquiry by Bernama regarding the passengers who were left stranded at the Incheon International Airport in South Korea for more than 27 hours due to technical problems.

The low-cost airline company stated that it provided all necessary provisions to its Malaysia-bound passengers who were affected by the incident.

However, AirAsia has confirmed that it will not be making any further comments on the matter.

According to reports, the flight, originally scheduled to depart at 7:35am the previous day, faced an initial delay of 18 hours as airline personnel opened the boarding gate for passengers only after resolving an engine issue.

“Just before leaving the airport, another technical error surfaced. Due to the protracted delay, the pilot permitted the passengers to leave the plane at around 3:20am on Sunday, and 50 of them did,” according to the report.

It added that after being stuck inside the plane for an additional seven-and-a-half hours, the remaining 265 passengers departed Incheon at 10:50am for the Kuala Lumpur International Airport. – Bernama, December 27, 2023