The delayed flight apology

Mustafa K. Anuar

Batik Air’s flight delay of eight hours on December 22 has caused great distress to affected passengers. The airline apologised after Transport Minister Anthony Loke intervened and instructed it to do so. – Wikimedia pic, December 29, 2022.

Commentary by Mustafa K. Anuar

A FLIGHT delay of eight hours had caused weary passengers to be stranded at the Kuala Lumpur International Airport for the entire duration on December 22. The plane was scheduled to fly to Kuching.

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