Saudi mulls smart tech to slash waiting time for Haj pilgrims


A file photo of pilgrims returning from performing the Haj in Mecca. Haj and Umrah Vice-Minister Dr Abdulfattah Suliman Mashat says authorities in Saudi Arabia are considering the use of smart technology to end the long waiting time at airports for pilgrims travelling to the kingdom. – EPA pic, March 24, 2018.

AUTHORITIES in Saudi Arabia are mulling the use of smart data management technology to end the long waiting time at airports for Haj and Umrah pilgrims travelling to the kingdom.

One of the plans is to introduce a radio-frequency identification (RFID) wristlet to accelerate identity checks during arrival and departure at airports.

“Currently, it takes hours to clear Immigration or Customs checkpoints. In the near future, we hope it will take not more than 10 minutes,” Saudi Haj and Umrah Vice-Minister Dr Abdulfattah Suliman Mashat said.

He said that with the RFID wristlet, pilgrims would no longer be required to produce their passport at the checkpoints as they would be automatically registered when passing through the electronic gates.

Abdulfattah, who was appointed to the post recently, said the technology would also help identify the hotel of the pilgrims and which bus they were supposed to board at airports.

“The long waiting period is not acceptable to us,” he said.

Another plan is to design a luggage clearing and transfer service that would ensure safe arrival of pilgrims’ luggage to their respective homes without them having to bring the luggage themselves from the hotel.

“The bags don’t travel with you and you don’t have to wait (for the bags),” he said.

Abdulfattah is confident the system would work well for Malaysian pilgrims and praised Tabung Haji for its efficient management of the pilgrims.

“They are very organised. Every time we have new ideas we will go straight to Tabung Haji for implementation,” he said.

He said a pilot project was successfully conducted with Tabung Haji last year and Malaysia became the first country in the world to implement the “pre-clearance” process for Haj pilgrims.

The programme allowed pilgrims to undergo “pre-clearance” at KLIA before departure so they would not have to go through passport control and customs checks at airports in Jeddah and Madinah.

He said these were among the many initiatives to be implemented by the Haj and Umrah Ministry in line with the kingdom’s Vision 2030.

Dr Abdulfattah also said that the haj quota would remain the same this year for all countries.

He said the quota was increased last year and the Saudi authorities would not be able to increase it further due to the limited facilities in Mina.

“We don’t want to risk the safety of the pilgrims. Unless we have completed building new projects in Mina, I don’t think it will be a good idea (to increase the quota),” he said.

He revealed plans to build multi-storey buildings with greenhouse technology in Mina this year which would change the landscape of the tent-city.

The complexes will be equipped with high-standard facilities, and each would be able to accommodate 4,000 pilgrims.

He said the kingdom was targeting to accommodate 30 million Umrah pilgrims annually by 2030 from 7 million now, as well as 4.5 million Haj pilgrims from the current 3 million.

The Haramain fast train linking Jeddah, Makkah and Madinah, covering a distance of more than 450km, is expected to be operational soon and is currently undergoing test runs.

“We want to improve the services for pilgrims so that when they travel from their home countries to Saudi Arabia, when they reach the airport and hotel, they will enjoy a high standard of services,” he said.

He said the expansion projects at Jeddah airport were progressing well and the third expansion of the Grand Mosque in Mecca was now in the final phase. – Bernama, March 24, 2018.


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