HR Ministry fields thousands of complaints about employers refusing WFH


Deputy Human Resources Minister Awang Hashim says the ministry has fielded 1,769 complaints about employers not allowing their employees to work from home during the movement control order. – The Malaysian Insight file pic, June 27, 2021.

THE Human Resource Ministry has received 3,737 complaints on various labour issues, especially those related to Working From Home (WFH) through the Working For Workers (WFW) application, which was launched last May.

Deputy Minister Awang Hashim said, of the total, 1,769 complaints were about employers not allowing their employees to WFH during the movement control order (MCO).

“The highest complaint received through WFW is about employers forcing their employees to come to work in the office even though it is against the standard operating procedures (SOPs) set by the government.

“Employers are supposed to only allow 60% of their employees to come to work in the office (for the permitted sectors), while the rest to WFH.

“However, it is found that there are employers that want 100% of their employees to come to work in the office,” he told reporters in Alor Star today.

Meanwhile, Awang said the ministry through the Department of Manpower (JTK) had conducted checks on 19,981 employers, involving 108,877 places of accommodation nationwide.

“As of today, a total of 757 investigation papers involving various offences have been opened under the Workers’ Minimum Standards of Housing and Amenities Act 1990 (Amended 2019) and 125 of the cases have been taken to court.

“Most of the cases are for not providing basic amenities to employees. To that effect, we will introduce a law to make it compulsory for employers to provide centralised accommodation to their workers so that it is easy for us to monitor and take action,” he added. – Bernama, June 27, 2021.


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