CIMB Group Holdings Berhad today confirmed one of its employees, based at its call centre in Menara Southern Bank, tested positive for Covid-19.

The staff member is currently being treated at a government hospital.

Contact tracing is being conducted, with all those in direct contact with the affected employee placed under home quarantine.

The call centre has been closed for sanitisation and deep cleaning.

The temporary closure of call centre will impact the number of calls the bank is able to attend to this morning.

“In the meantime, we request that our customers go to www.cimb.com.my/covid19support for a comprehensive set of FAQs for Covid-19 financial relief packages,” it said in a statement.

CIMB has business continuity plans in place for head office and branches to ensure continuation of essential services.

It had earlier implemented precautionary measures to ensure the well-being of customers and staff, including a mandatory travel declaration policy, hygiene and social distancing. – Bernama, March 30, 2020.