AIRASIA Bhd strongly recommends Malaysian Aviation Commission (Mavcom) review the differences in facilities and services between the Kuala Lumpur International Airport 2 (klia2) and KLIA before equalising passenger service charges (PSC) at both airports.

In a statement, AirAsia chief executive officer Aireen Omar said KLIA and klia2 are two vastly different terminals that provide different level of services and facilities.

“It is inaccurate to say the services provided at the two airport terminals are comparable as facilities at KLIA are far more superior.

“We seek Mavcom’s transparency on this claim and strongly urge it review feedback from travellers and customers of klia2, as well as, look into the multiple representations on the visible differences of the facilities and services offered between KLIA and klia2,” she said.

Aireen clarified PSC would be paid directly by the customers who travel and this would have no bearing on the financial performance of AirAsia.

Mavcom’s move to equalise PSC for both airports would likely be implemented from January 2018. 

PSC rates for international flights would be standardised at RM73. – Bernama, November 2, 2017.