New app for workers to complain about errant employers to govt


Human Resource Minister M. Saravanan says the government will launch a new app on January 11 for local and foreign workers to inform the authorities about employers who neglect their staff. – The Malaysian Insight pic by Nazir Sufari, December 26, 2020.

THE Human Resource Ministry will introduce a new application that will enable two-way communication between the government and local and foreign workers.

Minister M. Saravanan said the application, which is expected to be launched on January 11, would give workers the opportunity to inform the government about errant employers neglecting their (workers) welfare.

“The workers do not have direct access to the government (to complain or inform) … with (this) new application, (for example) when employers do not provide comfortable accommodation according to Act 446 or do not follow health standard operating procedure (SOP), employees can get in touch with the government… their identities will be protected.

“We will engage directly with the workers regardless of whether they are locals or foreigners. The application is a platform to lodge complaints and give information that will help the Labour Department take action in the event of oppression,” he said.

He was speaking to reporters after presenting the Maju Institute of Educational Development (MIED) 2020 education loan cheques to 301 recipients in Kuala Lumpur today.

According to him, the multi-lingual application aims to help local and foreign workers channel information directly to the government.

Meanwhile, Saravanan also reiterated his previous statement that the government will not compromise with errant employers who neglect the welfare of their employees.

“... at the same time, the ministry wants to encourage employers to be more responsible over their workers’ well-being. This was so that Malaysia could improve its standing on the International Labour Organisation’s index on labour exploitation,” he said.

Regarding recent media reports about a factory in Klang allegedly transferring workers to a hotel before a raid was carried out, Saravanan said they had strong evidence.

“Although (there is) strong enough proof that the place is not suitable for workers, before we arrived, workers had been ‘rushed’ to other places. Cheating is not a solution and employers should not take the opportunity to find an easy way out,” said Saravanan. – Bernama, December 26, 2020.


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